Here To Guide You.
How can I pay for my order?
You can pay via Cash on Delivery
(COD) for orders up to Rs. 10,000, or through bank transfer,
Visa/Mastercard/UnionPay debit or credit cards, and EasyPaisa for orders above
that amount.
Do you ship nationwide?
Yes, we ship all over Pakistan.
What are your delivery charges?
Delivery is free on all orders
over Rs. 3,999. For orders under Rs. 3,999, a flat delivery charge of Rs. 199
applies nationwide.
How can I get a refund?
For details on our refund
process, please visit our Returns and
Exchange page.
How can I replace a product?
For details on our exchange
process, please visit our Returns and
Exchange page.
Do I have to pay shipping charges when replacing a
product?
Please refer to our Returns and
Exchange page for full details.
Do I have to pay shipping charges when returning a
product?
Please refer to our Returns and
Exchange page for full details.
Can I return a product after 7 days?
Return requests must be initiated
within 7 days of delivery. Unfortunately, we are unable to accept return
requests after this period.
What happens if my return request is not approved?
If your return request is not
approved, we will inform you of the reason, and the product will be sent back
to you.
I still can't find what I'm looking for.
No worries! Please fill out our contact form or reach out to us
directly, and our team will be happy to help.