Shipping policy

Thank you for visiting and shopping at ZEDSHOPPE®.

The following terms and conditions constitute our shipping policy.

Shipment Processing Time

  • Orders placed by 12:00 noon (Pakistan Standard Time) will be shipped the same day via registered courier service.
  • Orders received after 12:00 PM will be dispatched the next day.
  • Orders received on Sundays and on Pakistan's national holidays will be processed and shipped on the next working day.
  • Your order will be delivered within 3 to 5 working days (up to 7 working days during special sales events, Eid, and Muharram holidays) via registered courier.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

  • Free shipping on all orders over the value of Rs. 3,999.
  • We charge Rs. 199 on all orders under the value of Rs. 3,999.
  • On orders above the value of Rs. 10,000, an advance payment is required. Our team will contact you after order confirmation to arrange payment. The order will only be dispatched once payment has been received and confirmed.
  • Orders weighing more than 2 KGs will be charged Rs. 100 per extra KG.

Payment Methods

  • Cash on Delivery (COD) is available for orders up to Rs. 10,000.
  • For orders above Rs. 10,000, payment must be made in advance via bank transfer to the following account:

Bank: HBL Bank
Account Title: ZEDSHOPPE®
Account Number: 04117901124003

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Self Collection Option

For your convenience, ZEDSHOPPE® also offers a self-collection option in cases such as:

  • You'd prefer not to have a personal item delivered to your home or office for privacy reasons.
  • You're unable to be available at home or office to receive your parcel.
  • You'd like to collect your product as soon as it reaches your city for faster access.
  • Any other situation where self-collection is more convenient for you.

In such cases, you can collect your parcel directly from the nearest branch of our courier partner.

Failed Delivery Attempts

  • Our courier partner will make up to 2 delivery attempts for each order.
  • If both attempts are unsuccessful due to customer unavailability or an incorrect address, the order will be returned to our warehouse.
  • Customers may request re-shipment of a returned order; a re-dispatch charge may apply.
  • Orders refused at the time of delivery without valid reason may not be eligible for a refund of shipping charges.
  • Please ensure your contact number and address are accurate at checkout to avoid delays or failed deliveries.

Important: Inspect Your Parcel Before Accepting

If your parcel appears broken, leaked, opened, or damaged upon delivery, please do not accept it from the courier. Refuse the parcel and immediately inform us at 0302-2333557. Once a parcel is received in a damaged condition without being reported at the time of delivery, ZEDSHOPPE® will not be able to take responsibility for it.

Need Help?

For any questions regarding your order or this policy, feel free to reach out: